Can I filter for urgent tickets only?

Yes, you can filter for tickets marked as urgent and only send SMS notifications for those.

Can I customize the SMS content to include ticket details?

Absolutely, you can include specific ticket details in the SMS notification to give the team all the information they need.

Who benefits from this automation and how do they use it?

Support managers and support teams use this automation to stay informed about new client tickets and ensure prompt responses.

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Accelo + SMS

Notify Team via SMS for New Client Tickets in Accelo

Ensure your support team responds promptly to client issues by sending SMS notifications for new tickets created in Accelo. Ideal for support managers who want to ensure quick response times.

New Client Ticket

Triggers when a new client ticket is created in Accelo.

Send SMS Notification

Sends an SMS notification to the support team.

See more Accelo to SMS integrations or use AI to customize your automation.

or pick a common variation below

Send SMS Alerts for New Client Notes in Accelo

Accelo + SMS

Notify Technicians via SMS for New Accelo Work Orders

Accelo + SMS

Alert Sales Team via SMS for New Accelo Opportunities

Accelo + SMS

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Notify team via SMS for new client tickets in Accelo"

Notify team via SMS for new client tickets in Accelo

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Accelo + SMS.

New Accelo Company

Triggers when a new company is created in Accelo

New Accelo Contact

Triggers when a new contact is created in Accelo

New Accelo Task

Triggers when a new task is created in Accelo

New Accelo Ticket

Triggers when a new ticket is created in Accelo

New Accelo Project

Triggers when a new project is created in Accelo

New Accelo Milestone

Triggers when a new milestone is created in Accelo

New Accelo Activity

Triggers when a new activity is logged in Accelo

Updated Accelo Task

Triggers when a task is updated in Accelo

Updated Accelo Ticket

Triggers when a ticket is updated in Accelo

Updated Accelo Project

Triggers when a project is updated in Accelo

Updated Accelo Milestone

Triggers when a milestone is updated in Accelo

Create Accelo Company

Creates a new company in Accelo

App details

Accelo

Accelo is a cloud-based service operations automation platform. Manage client work, track time and billing, and streamline operations for professional service businesses.