How can I filter for failed charges from specific cards?

DryMerge allows you to filter for failed charges based on specific card types or issuing banks. Specify the filtering criteria, and only those failed charges will trigger Zendesk notifications.

Can I use this with Zoho Desk instead of Zendesk?

Yes, you can use this with Zoho Desk instead of Zendesk. Describe the necessary changes, and DryMerge will configure the automation for Zoho Desk.

Which people use this automation? What do they use it for?

Customer support and finance teams use this automation to track failed transactions and quickly address any issues to maintain customer satisfaction and reduce churn.

Stripe + Zendesk

Notify Zendesk for New Failed Stripe Charges

Stay on top of failed transactions by sending Zendesk notifications every time a new charge fails in Stripe. This enables your customer support team to quickly reach out to customers, address payment issues, and improve customer retention.

New Failed Charge

Triggers when a new charge fails in Stripe.

Send Support Notification

Notifies Zendesk support team of the failed Stripe charge.

See more Stripe to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Notify Zendesk for New Stripe Customers

Stripe + Zendesk

Update Zendesk for Refunded Stripe Subscriptions

Stripe + Zendesk

Notify Zendesk for Large Stripe Refunds

Stripe + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Notify Zendesk for new failed Stripe charges"

Notify Zendesk for new failed Stripe charges

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Stripe + Zendesk.

Create Organization

Creates a new Zendesk organization

Create Ticket

Creates a new Zendesk ticket

Add Comment to Ticket

Adds a comment to a Zendesk ticket

Update Organization

Updates an existing Zendesk organization

Update User

Updates an existing Zendesk user

Remove Tags from Ticket

Removes tags from a Zendesk ticket

Attach File to Ticket

Attaches a file to a Zendesk ticket

Update Ticket

Updates an existing Zendesk ticket

Create User

Creates a new Zendesk user

Search Zendesk

Searches for Zendesk objects based on a query

List Custom Fields

Lists all custom fields in a Zendesk instance

Add Attachments to Ticket

Adds one or more file attachments to an existing Zendesk ticket

App details

Stripe

Stripe is a suite of payment APIs that powers commerce for businesses of all sizes. Process payments, manage subscriptions, and automate financial operations.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

Related apps

Xero

Cloud Accounting

HubSpot

CRM Platform

Salesforce

Sales CRM

Get Started with DryMerge

Start automating today.

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