Can I filter comments by author?

Yes, you can filter comments by their author, ensuring only relevant comments trigger notifications.

Can I include the comment's text in the notification?

Yes, you can include the comment text in the notification sent to Zendesk.

Which people use this automation? What do they use it for?

This is useful for support teams and project managers who need real-time updates on feedback and comments on project stories.

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Pivotal Tracker + Zendesk

Notify Zendesk of New Pivotal Tracker Comments

Keep support teams informed by notifying Zendesk when comments are added on Pivotal Tracker stories, ensuring all feedback is quickly addressed.

New Pivotal Tracker Comment

Triggers when a new comment is added in Pivotal Tracker.

Notify Zendesk

Notifies Zendesk of the new comment.

See more Pivotal Tracker to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Alert Zendesk of New Pivotal Tracker Features

Pivotal Tracker + Zendesk

Notify Zendesk of Updated Pivotal Tracker Stories

Pivotal Tracker + Zendesk

Create Zendesk Tickets for New Pivotal Tracker Tasks

Pivotal Tracker + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Notify Zendesk of new Pivotal Tracker comments"

Notify Zendesk of new Pivotal Tracker comments

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Pivotal Tracker + Zendesk.

New Project

Triggers when a new project is created in Pivotal Tracker

New Story

Triggers when a new story is created in a Pivotal Tracker project

Updated Story

Triggers when a story is updated in a Pivotal Tracker project

New Task

Triggers when a new task is added to a story in Pivotal Tracker

Updated Task

Triggers when a task is updated in a Pivotal Tracker story

New Comment

Triggers when a new comment is added to a story in Pivotal Tracker

New Label

Triggers when a new label is created in Pivotal Tracker

New Epic

Triggers when a new epic is created in Pivotal Tracker

New Release

Triggers when a new release is created in Pivotal Tracker

Create Project

Creates a new project in Pivotal Tracker

Update Project

Updates an existing project in Pivotal Tracker

Delete Project

Deletes a project from Pivotal Tracker

App details

Pivotal Tracker

Pivotal Tracker is an agile project management tool. Plan and track software development projects, manage user stories and tasks, and collaborate with team members to deliver high-quality software.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.