Post Zoho CRM case updates to Slack channels
Ensure your customer support team stays updated by posting updates on existing cases in Zoho CRM to a Slack channel. This allows for seamless communication and ensures that everyone is aware of ongoing issues and their status.
Zoho CRM Case Update
Triggers when an existing case is updated in Zoho CRM.
Post to Slack Channel
Posts the case update message to a specified Slack channel.
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Post Zoho CRM case updates to Slack channels
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Post Zoho CRM case updates to Slack channels"
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DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
Your workflow is ready to go!
Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Supported triggers and actions
Show Channels
Displays a list of channels
Show Users
Displays a list of users
Send Message
Sends a message
Edit Message
Edits a message
Delete Messages
Deletes multiple messages, taking a list of timestamps
Read Messages
Reads messages
New Slack User
Triggers when a new Slack user joins the workspace
New Slack Message
Triggers when a new message is posted in a Slack channel
New Lead
Triggers when a new lead is created in Zoho CRM
About Slack
Slack is a collaboration hub that brings team communication together in one place. Streamline communication and trigger actions based on messages and events.
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About Zoho CRM
Zoho CRM is a web-based business tool for customer relationship management. Manage your organization's sales, marketing, customer support, and inventory in a single system.
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