SMS + WhatsApp
Provide Customer Support Request Updates via WhatsApp and SMS
Keep your customers updated on their support requests by sending updates via both WhatsApp and SMS. This ensures they receive critical information through their preferred communication channel, improving customer satisfaction and support efficiency.
New Support Request
Triggers when a new customer support request is received via WhatsApp.
Send Request Update
Sends SMS updates regarding the support request to the customer.
See more SMS to WhatsApp integrations or use AI to customize your automation.
or pick a common variation below
How to use DryMerge
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Provide customer support request updates via WhatsApp and SMS"
Provide customer support request updates via WhatsApp and SMS
DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
Sure! Connecting
+ Your workflow is ready to go!
Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Our Capabilities
See what DryMerge can do with SMS + WhatsApp.
Send Text Message
Sends a text message (SMS) to the target list of phone numbers
Send Message
Sends a WhatsApp message to a specified number
Change Status
Changes current WhatsApp status
Read Messages
Reads WhatsApp messages from a given conversation
New Message
Triggers when a new message is received from a specified number
App details
SMS
Send and receive text messages for alerts, notifications, and two-way communication. Engage with your audience directly through SMS.
WhatsApp is a cross-platform messaging and Voice over IP service. Send messages, create groups, and automate communication with contacts and communities.
Related apps
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