Timely + Zendesk
Send Daily Summaries of Zendesk Tickets to Timely
Keep track of daily support activities by sending a summary of all Zendesk tickets to Timely as a task note, providing a comprehensive view of the day's work.
Daily Ticket Summary
Triggers at the end of each day to summarize all Zendesk tickets.
Log Summary Note
Logs a summary of all daily tickets as a task note in Timely.
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How to use DryMerge
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Send daily summaries of Zendesk tickets to Timely"
Send daily summaries of Zendesk tickets to Timely
DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
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+ Your workflow is ready to go!
Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Our Capabilities
See what DryMerge can do with Timely + Zendesk.
Create Organization
Creates a new Zendesk organization
Create Ticket
Creates a new Zendesk ticket
Add Comment to Ticket
Adds a comment to a Zendesk ticket
Update Organization
Updates an existing Zendesk organization
Update User
Updates an existing Zendesk user
Remove Tags from Ticket
Removes tags from a Zendesk ticket
Attach File to Ticket
Attaches a file to a Zendesk ticket
Update Ticket
Updates an existing Zendesk ticket
Create User
Creates a new Zendesk user
Search Zendesk
Searches for Zendesk objects based on a query
List Custom Fields
Lists all custom fields in a Zendesk instance
Add Attachments to Ticket
Adds one or more file attachments to an existing Zendesk ticket
App details
Timely
Timely is an automatic time tracking and scheduling tool. Capture all your work hours automatically, plan projects, and analyze team productivity to optimize resource allocation and improve profitability.
Zendesk
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.
Related apps
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