How can I filter for IT support requests?

DryMerge allows filtering emails by specific keywords, subject lines, or sender details related to IT support. Define your criteria, and DryMerge will manage the filtering.

Can I use this with Jira instead of Google Chat?

Yes, you can use this with Jira instead of Google Chat. Specify your preferred changes, and DryMerge will adjust the automation accordingly.

Which people use this automation? What do they use it for?

This automation is highly valuable for IT support teams and help desk managers who need to ensure IT issues are addressed swiftly and efficiently.

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Google Chat + Microsoft Outlook

Send Google Chat Notifications for IT Support Requests in Outlook

Improve your IT support response times by sending Google Chat notifications for support requests received via Outlook. Ensures prompt attention to IT issues.

Support Request Email Received

Triggers when an IT support request email is received in Outlook.

Send Chat Notification

Posts a notification to a specified Google Chat room.

See more Google Chat to Microsoft Outlook integrations or use AI to customize your automation.

or pick a common variation below

Send Google Chat Notifications for Critical Outlook Emails

Google Chat + Microsoft Outlook

Send Google Chat Notifications for High-Priority Emails in Outlook

Google Chat + Microsoft Outlook

Send Google Chat Notifications for Social Media Queries in Outlook

Google Chat + Microsoft Outlook

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Send Google Chat notifications for it support requests in Outlook"

Send Google Chat notifications for it support requests in Outlook

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Google Chat + Microsoft Outlook.

Send Message

Sends a message to a Google Chat space

Create Space

Creates a new Google Chat space

Get Space

Gets details of a Google Chat space

List Spaces

Lists all Google Chat spaces

Add Member

Adds a member to a Google Chat space

List Members

Lists all members in a Google Chat space

Add Reaction

Adds a reaction to a Google Chat message

List Reactions

Lists all reactions on a Google Chat message

Send Email

Sends an Outlook email

Make Draft

Makes a draft in Outlook

Forward Email

Forwards an Outlook email

Create Calendar Event

Creates a new Outlook calendar event

App details

Google Chat

Google Chat is a communication software built for teams. Collaborate easily with direct messages and group conversations, share files, and integrate with other Google Workspace tools.