Microsoft Teams + Zendesk

Send Microsoft Teams Alerts for New Zendesk Comment Mentions

Stay informed and respond promptly by receiving alerts in Microsoft Teams whenever someone is mentioned in a new comment on a Zendesk ticket. This ensures that team members do not miss important mentions and can take immediate action.

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New Comment Mention

Triggers when a new comment mentions someone on a Zendesk ticket.

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Send Mention Alert

Posts an alert to Microsoft Teams for quick response.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Send Microsoft Teams alerts for new Zendesk comment mentions"

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Send Microsoft Teams alerts for new Zendesk comment mentions

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Microsoft Teams + Zendesk.

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Create Teams Channel

Creates a new channel in Microsoft Teams

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Create Teams Channel Post

Creates a new post in a Microsoft Teams channel

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Send Teams Chat Message

Sends a chat message to a Microsoft Teams chat

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List Teams Chats

Lists all chats in Microsoft Teams

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List Teams Channels

Lists all channels in Microsoft Teams

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New Microsoft Teams Channel

Triggers when a new channel is created in Microsoft Teams

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New Microsoft Teams Channel Post

Triggers when a new post is created in a Microsoft Teams channel

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New Microsoft Teams Chat

Triggers when a new chat is created in Microsoft Teams

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New Microsoft Teams Chat Message

Triggers when a new message is posted in a Microsoft Teams channel

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Create Organization

Creates a new Zendesk organization

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Create Ticket

Creates a new Zendesk ticket

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Add Comment to Ticket

Adds a comment to a Zendesk ticket

App details

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Microsoft Teams

Microsoft Teams is a unified communication and collaboration platform that combines chat, video meetings, file storage, and application integration. Streamline teamwork and automate workflows based on messages and events.

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Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

Related apps

Get Started with DryMerge

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