Microsoft Outlook + Zendesk

Send Outlook emails for new Zendesk tickets

Ensure that your support and management teams are instantly aware of new customer tickets by setting up this automation. Every time a new ticket is created in Zendesk, an email is sent through Outlook, notifying the relevant team members. This helps in quick resolution of customer issues and maintains a high level of customer satisfaction.

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New Zendesk Ticket

Triggers when a new ticket is created in Zendesk.

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Send Outlook Email

Sends an email through Outlook to notify the team.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Send Outlook emails for new Zendesk tickets"

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Send Outlook emails for new Zendesk tickets

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Microsoft Outlook + Zendesk.

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Send Email

Sends an Outlook email

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Make Draft

Makes a draft in Outlook

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Forward Email

Forwards an Outlook email

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Create Calendar Event

Creates a new Outlook calendar event

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Update Calendar Event

Updates an existing Outlook calendar event

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Delete Calendar Event

Deletes an Outlook calendar event

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Search Calendar Events

Searches for Outlook calendar events within a specified time range

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List Labels

Lists all labels (categories) in Outlook

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List Folders

Lists all folders in Outlook

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Move Email to Folder

Moves an email to a specific folder in Outlook

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Add Category to Email

Adds a category to an email in Outlook

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Flag or Unflag Outlook Email

Flags or unflags an email in Outlook

App details

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Microsoft Outlook

Outlook is a personal information manager from Microsoft, primarily an email client. Automate email communication and manage calendar events.

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Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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