How can I filter for specific FAQs?

DryMerge allows you to filter emails based on keywords or phrases. Just specify the FAQs you want to filter for, and DryMerge will handle the rest.

Can I use this with Microsoft Teams instead of Slack?

Yes, you can use this with Microsoft Teams instead of Slack. Simply describe the changes you need to make, and DryMerge will adjust the automation accordingly.

How can I get this connected to Slack?

DryMerge uses OAuth to connect to Slack. Ensure that the bot has access to the channels you want to post to.

Which people use this automation? What do they use it for?

This automation is utilized by customer support teams to automatically handle recurring queries, ensuring quick responses and efficient follow-up actions.

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Gmail + Slack

Send Pre-Written FAQ Responses and Notify Support in Slack

Improve customer service efficiency by automatically sending pre-written responses to frequently asked questions (FAQs) via Gmail. This automation also notifies the support team in Slack to ensure they are aware of the customer inquiry and can follow up if needed. Ideal for customer support teams handling recurring queries.

FAQ Email Received

Triggers when an email contains specific FAQs.

Send FAQ Response

Sends a pre-written response and notifies support team.

See more Gmail to Slack integrations or use AI to customize your automation.

or pick a common variation below

Notify HR Team in Slack for New Hire Onboarding Emails

Gmail + Slack

Create Slack Threads for Bug Report Emails in Gmail

Gmail + Slack

Notify Team in Slack of Meeting Change Emails

Gmail + Slack

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Send pre-written faq responses and notify support in Slack"

Send pre-written faq responses and notify support in Slack

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Gmail + Slack.

Send Email

Sends a gmail

Archive Email

Archives a Gmail email

Reply to Email

Replies to a Gmail email

Read Email

Reads the contents of a Gmail email

Forward Email

Forwards a Gmail email

Add Label to Email

Adds a label to a Gmail email

Search Emails

Searches Gmail emails

Create Label

Creates a new label in Gmail

List Labels

Retrieves a list of all labels in a Gmail account

Remove Labels

Removes specified labels from a Gmail message

Get Current User Gmail

Fetches the Gmail address of the current user

Create Draft

Creates a draft email in Gmail

App details

Gmail

Gmail is a free email service provided by Google. Send emails, manage incoming messages, and trigger actions based on email events.

Slack

Slack is a collaboration hub that brings team communication together in one place. Streamline communication and trigger actions based on messages and events.

Related apps

Microsoft Outlook

Email Client

SMS

Text Messages

Discord

Voice Chat

Microsoft Teams

Team Collaboration

Get Started with DryMerge

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