How can I filter notifications to only receive updates on critical cases?

DryMerge allows you to filter notifications to only receive updates on critical cases. Define what constitutes a critical case, such as priority level or specific keywords, and you'll only get alerts for those cases.

Can I choose which case updates trigger WhatsApp notifications?

Yes, you can customize which case updates trigger WhatsApp notifications. Whether it's a change in case status, priority, or assignment, simply define your preferences and DryMerge will handle it.

Who typically uses this automation, and for what purpose?

Customer support teams use this automation to stay informed about case progress and ensure timely resolutions, leading to improved customer satisfaction.

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Salesforce + WhatsApp

Send Salesforce Case Updates to WhatsApp

Keep your support team in the loop by sending WhatsApp notifications whenever a Salesforce case is updated. This ensures timely awareness and responses to customer issues, improving customer satisfaction.

Case Updated

Triggers when a Salesforce case receives an update.

Send WhatsApp Update

Sends a WhatsApp notification with the case's update details.

See more Salesforce to WhatsApp integrations or use AI to customize your automation.

or pick a common variation below

Track Salesforce Task Updates with WhatsApp Notifications

Salesforce + WhatsApp

Send Daily Salesforce Summary to WhatsApp

Salesforce + WhatsApp

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Send Salesforce case updates to WhatsApp"

Send Salesforce case updates to WhatsApp

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Salesforce + WhatsApp.

Create Contact

Creates a new contact in Salesforce

Delete Contact

Deletes a contact in Salesforce

Update Contact

Updates an existing contact in Salesforce

Read Contact

Reads details of a contact in Salesforce

Create Account

Creates a new account in Salesforce

Delete Account

Deletes an account in Salesforce

Update Account

Updates an account in Salesforce

Read Account

Reads an account in Salesforce

Create Case

Creates a new case in Salesforce

Delete Case

Deletes a case in Salesforce

Update Case

Updates an existing case in Salesforce

Read Case

Reads details of a case in Salesforce

App details

Salesforce

Salesforce is a leading customer relationship management (CRM) platform. Automate sales processes and manage customer data.

WhatsApp is a cross-platform messaging and Voice over IP service. Send messages, create groups, and automate communication with contacts and communities.

Related apps

HubSpot

CRM Platform

Zoho CRM

CRM Platform

Slack

Team Chat

Discord

Voice Chat

SMS

Text Messages

Get Started with DryMerge

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