Salesforce + SMS

Send SMS Alerts for High-Priority Support Tickets in Salesforce

This automation ensures that new high-priority support tickets in Salesforce are acted upon promptly by sending an SMS alert to the relevant manager. This minimizes downtime and enhances customer satisfaction.

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New High-Priority Ticket

Spots a fresh high-priority support ticket in Salesforce.

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Send SMS Alert

Shoots an alert to the relevant manager, ensuring prompt attention and swift action.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Send SMS alerts for high-priority support tickets in Salesforce"

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Send SMS alerts for high-priority support tickets in Salesforce

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Salesforce + SMS.

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Create Contact

Creates a new contact in Salesforce

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Delete Contact

Deletes a contact in Salesforce

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Update Contact

Updates an existing contact in Salesforce

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Read Contact

Reads details of a contact in Salesforce

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Create Account

Creates a new account in Salesforce

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Delete Account

Deletes an account in Salesforce

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Update Account

Updates an account in Salesforce

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Read Account

Reads an account in Salesforce

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Create Case

Creates a new case in Salesforce

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Delete Case

Deletes a case in Salesforce

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Update Case

Updates an existing case in Salesforce

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Read Case

Reads details of a case in Salesforce

App details

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Salesforce

Salesforce is a leading customer relationship management (CRM) platform. Automate sales processes and manage customer data.

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SMS

Send and receive text messages for alerts, notifications, and two-way communication. Engage with your audience directly through SMS.

Related apps

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