How can I filter for only urgent cases?

DryMerge allows you to set up filters based on the priority of the cases. Simply specify that you want to trigger the alert when a case is marked as urgent, and the automation will handle the rest.

Can I use this to notify only specific team members?

Yes, you can specify which team members should receive the SMS alerts by defining their phone numbers in the configuration.

Which people use this automation? What do they use it for?

This automation is popular among support teams and managers who need to ensure urgent cases are addressed promptly. It helps in improving response times and handling critical issues efficiently.

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Salesforce + SMS

Send SMS alerts for urgent Salesforce cases

Ensure your team promptly addresses urgent issues by sending SMS alerts whenever a case is marked as urgent in Salesforce. This automation helps improve response times and ensures critical issues are resolved quickly.

Urgent Salesforce Case

Triggers when a case is marked as urgent in Salesforce.

Send SMS Alert

Sends an SMS alert to notify about the urgent case.

See more Salesforce to SMS integrations or use AI to customize your automation.

or pick a common variation below

Send SMS Alerts for New Urgent Salesforce Cases

Salesforce + SMS

Send SMS Alerts for New Salesforce Leads

Salesforce + SMS

Send SMS Alerts for New Salesforce Opportunities

Salesforce + SMS

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Send SMS alerts for urgent Salesforce cases"

Send SMS alerts for urgent Salesforce cases

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with SMS + Salesforce.

Create Contact

Creates a new contact in Salesforce

Delete Contact

Deletes a contact in Salesforce

Update Contact

Updates an existing contact in Salesforce

Read Contact

Reads details of a contact in Salesforce

Create Account

Creates a new account in Salesforce

Delete Account

Deletes an account in Salesforce

Update Account

Updates an account in Salesforce

Read Account

Reads an account in Salesforce

Create Case

Creates a new case in Salesforce

Delete Case

Deletes a case in Salesforce

Update Case

Updates an existing case in Salesforce

Read Case

Reads details of a case in Salesforce

App details

Salesforce

Salesforce is a leading customer relationship management (CRM) platform. Automate sales processes and manage customer data.

SMS

Send and receive text messages for alerts, notifications, and two-way communication. Engage with your audience directly through SMS.

Related apps

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CRM Platform

Zoho CRM

CRM Platform

Slack

Team Chat

Discord

Voice Chat

Get Started with DryMerge

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