How can I filter updates for a specific product category?

DryMerge allows you to filter updates based on product categories. Simply specify the category criteria, and DryMerge will apply the filter.

Can I use this to send emails instead of SMS?

Yes, you can use this to send emails instead of SMS. Describe the necessary changes, and DryMerge will configure the automation accordingly.

Which people use this automation? What do they use it for?

This automation is beneficial for customer service teams who want to keep customers informed about the status of their product returns promptly.

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Salesforce + SMS

Send SMS Notifications for Product Return Updates in Salesforce

Keep your customers in the loop about their product return updates. Whenever the return status changes in Salesforce, an SMS notification is sent to the customer. This ensures they are updated in real-time and improves your customer service transparency.

Return Status Update

Triggers when a product return status updates in Salesforce.

Send Return SMS

Sends an SMS to update the customer on return status.

See more Salesforce to SMS integrations or use AI to customize your automation.

or pick a common variation below

Send SMS Notifications for New Salesforce Cases

Salesforce + SMS

Send SMS Reminders for Contract Expiry Dates in Salesforce

Salesforce + SMS

Notify Managers of Critical Case Updates in Salesforce via SMS

Salesforce + SMS

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Send SMS notifications for product return updates in Salesforce"

Send SMS notifications for product return updates in Salesforce

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with SMS + Salesforce.

Create Contact

Creates a new contact in Salesforce

Delete Contact

Deletes a contact in Salesforce

Update Contact

Updates an existing contact in Salesforce

Read Contact

Reads details of a contact in Salesforce

Create Account

Creates a new account in Salesforce

Delete Account

Deletes an account in Salesforce

Update Account

Updates an account in Salesforce

Read Account

Reads an account in Salesforce

Create Case

Creates a new case in Salesforce

Delete Case

Deletes a case in Salesforce

Update Case

Updates an existing case in Salesforce

Read Case

Reads details of a case in Salesforce

App details

Salesforce

Salesforce is a leading customer relationship management (CRM) platform. Automate sales processes and manage customer data.

SMS

Send and receive text messages for alerts, notifications, and two-way communication. Engage with your audience directly through SMS.

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Slack

Team Chat

Discord

Voice Chat

Get Started with DryMerge

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