Can I filter updates based on certain keywords?

Yes, you can filter updates to only include comments containing specific keywords. Provide the keywords of interest, and DryMerge will set up the automation to include only relevant updates.

Can I send updates to multiple Asana tasks?

Yes, you can send updates to multiple tasks if needed. Simply describe how you want this to be set up, and DryMerge will configure the automation accordingly.

Which people use this automation? What do they use it for?

This automation is useful for project managers and customer support teams who need to keep project-related tasks updated with the latest information from support tickets.

Asana + Zendesk

Send Zendesk Ticket Updates to Asana as Comments

Keep all stakeholders informed by sending updates and comments from Zendesk tickets to the corresponding Asana tasks. This ensures that project teams have all the information they need to make informed decisions and stay on top of ongoing issues.

New Zendesk Comment

Triggers when a new comment is added to a Zendesk ticket.

Post Asana Comment

Posts the comment to the relevant task in Asana.

See more Asana to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Create Zendesk Tickets for Asana Task Comments

Asana + Zendesk

Analyze Zendesk Ticket Trends in Asana

Asana + Zendesk

Tag Zendesk Tickets Based on Asana Task Tags

Asana + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Send Zendesk ticket updates to Asana as comments"

Send Zendesk ticket updates to Asana as comments

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Asana + Zendesk.

Create Task

Creates a new task in Asana

Update Task

Updates an existing task in Asana

Create Subtask

Creates a new subtask under a parent task in Asana

Add Story

Adds a comment (story) to an existing task in Asana

Create Project

Creates a new project in Asana

Create Section

Creates a new section within an Asana project

Add Task to Section

Adds an existing task to a specific section within an Asana project

Search Projects

Searches for projects in Asana based on a query

Search Workspaces

Searches for workspaces in Asana based on a query

Search Tasks

Searches for tasks in Asana based on a query

New Asana Task

Triggers when a new Asana task is created

Completed Asana Task

Triggers when an Asana task is marked as completed

App details

Asana

Asana is a work management platform for organizing, tracking, and managing work across projects and teams. Create tasks, set deadlines, and automate workflows based on project updates.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.