Instagram + Zendesk

Send Zendesk tickets for Instagram hashtag mentions

This use case helps support and brand teams by generating Zendesk tickets for mentions of your brand's hashtag on Instagram, ensuring that all customer interactions involving your hashtag are tracked and addressed.

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New Hashtag Mention

Notices when a new Instagram post mentions your brand's specific hashtag.

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Create Zendesk Ticket

Generates a new Zendesk ticket to ensure every mention is tracked and addressed promptly.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Send Zendesk tickets for Instagram hashtag mentions"

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Send Zendesk tickets for Instagram hashtag mentions

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Instagram + Zendesk.

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New Instagram Post by User

Triggers when a specific user posts a new photo or video on Instagram.

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New Instagram Story by User

Triggers when a specific user posts a new story on Instagram.

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New Instagram Follower

Triggers when a specific user gains a new follower on Instagram.

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New Instagram Comment on Post

Triggers when a new comment is added to a specific user's post on Instagram.

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New Instagram Like on Post

Triggers when a specific user's post receives a new like on Instagram.

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New Instagram Mention

Triggers when a specific user is mentioned in a post or comment on Instagram.

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New Instagram Direct Message

Triggers when a specific user receives a new direct message on Instagram.

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Create Instagram Post

Creates a new photo or video post on a specific user's Instagram account.

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Create Instagram Story

Creates a new story on a specific user's Instagram account.

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Send Instagram Direct Message

Sends a new direct message from a specific user's Instagram account.

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Follow Instagram User

Follows a specific user on Instagram from a specific user's account.

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Unfollow Instagram User

Unfollows a specific user on Instagram from a specific user's account.

App details

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Instagram

Instagram is a photo and video sharing social networking service. Post content, engage with followers, and monitor hashtags and mentions to drive brand awareness.

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Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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