Google Chat + Zendesk

Share Zendesk Agent Performance Metrics in Google Chat

Motivate and keep your team informed by sharing agent performance metrics from Zendesk in Google Chat. This fosters a competitive yet cooperative environment for continuous improvement.

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Zendesk Performance Metric Update

Triggers when performance metrics for an agent are updated in Zendesk.

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Share in Google Chat

Posts the metrics update to your Google Chat.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Share Zendesk agent performance metrics in Google Chat"

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Share Zendesk agent performance metrics in Google Chat

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Google Chat + Zendesk.

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Create Organization

Creates a new Zendesk organization

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Create Ticket

Creates a new Zendesk ticket

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Add Comment to Ticket

Adds a comment to a Zendesk ticket

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Update Organization

Updates an existing Zendesk organization

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Update User

Updates an existing Zendesk user

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Remove Tags from Ticket

Removes tags from a Zendesk ticket

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Attach File to Ticket

Attaches a file to a Zendesk ticket

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Update Ticket

Updates an existing Zendesk ticket

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Create User

Creates a new Zendesk user

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Search Zendesk

Searches for Zendesk objects based on a query

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List Custom Fields

Lists all custom fields in a Zendesk instance

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Add Attachments to Ticket

Adds one or more file attachments to an existing Zendesk ticket

App details

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Google Chat

Google Chat is a communication software built for teams. Collaborate easily with direct messages and group conversations, share files, and integrate with other Google Workspace tools.

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Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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