Can I filter tickets based on their priority levels?

Yes, you can filter which tickets are added to Smartsheet based on their priority levels or other characteristics like issue type.

Can I update ticket information in Smartsheet based on HubSpot changes?

Yes, you can update ticket information in Smartsheet using the data from HubSpot. DryMerge will assist with mapping the field updates.

Which people use this automation? What do they use it for?

Customer support teams and managers use this automation to keep an organized record of ticket statuses and ensure efficient tracking and resolution.

Home Contact Pricing Apps Blog

HubSpot + Smartsheet

Track HubSpot Ticket Status in Smartsheet

Automatically keep track of support ticket statuses from HubSpot in a Smartsheet. This helps in efficiently managing and updating ticket resolutions to ensure timely follow-up for outstanding issues.

New Ticket Created

Triggers when a new support ticket is created in HubSpot.

Log Ticket in Smartsheet

Adds the ticket details to your Smartsheet, keeping your support tracking streamlined.

See more HubSpot to Smartsheet integrations or use AI to customize your automation.

or pick a common variation below

Log HubSpot Call Notes in Smartsheet

HubSpot + Smartsheet

Add New HubSpot Contacts to Smartsheet

HubSpot + Smartsheet

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Track HubSpot ticket status in Smartsheet"

Track HubSpot ticket status in Smartsheet

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with HubSpot + Smartsheet.

Create Contact

Creates a new contact in HubSpot

Delete Contact

Deletes a contact in HubSpot

Update Contact

Updates the stage/lead value of a contact in HubSpot

Read Contact

Reads context about a contact in HubSpot using various identifiers

Delete Ticket

Deletes a ticket in HubSpot using the ticket ID

Update Ticket

Updates a ticket in HubSpot using the ticket ID

Create Ticket

Creates a new ticket in HubSpot

Read Ticket

Lists all tickets in HubSpot

Create Company

Creates a new company in HubSpot

Delete Company

Deletes a company in HubSpot

Update Company

Updates a company in HubSpot

Read Company

Reads a company in HubSpot

App details

HubSpot

HubSpot is an inbound marketing, sales, and service software platform. Streamline marketing campaigns and manage leads.

Smartsheet

Smartsheet is a work execution platform for managing and automating collaborative work. Create and update sheets, automate workflows, and collaborate on projects at scale.