How can I filter for only high-priority escalations?

You can filter escalations by specifying criteria such as priority levels or specific keywords. Simply define what 'high-priority' means for you, and DryMerge will handle the rest.

Can I use this with Jira instead of Linear?

Yes, you can use this with Jira instead of Linear. Just describe the changes you need to make, and DryMerge will adjust the automation accordingly.

Which people use this automation? What do they use it for?

This automation is popular among customer support and development teams that need to coordinate on escalating and resolving critical customer issues efficiently.

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Linear + Salesforce

Track Salesforce Case Escalations with Linked Linear Issues

Boost the efficiency of your support and development teams by linking escalated Salesforce support cases with relevant issues in Linear. This helps ensure that critical customer problems are tracked and resolved in a timely manner.

Escalated Support Case

Detects when a support case gets escalated in Salesforce.

Create Linked Issue

Automatically generates a linked issue in Linear, keeping your teams in sync.

See more Linear to Salesforce integrations or use AI to customize your automation.

or pick a common variation below

Track Salesforce Contract Obligations with Linear Tasks

Linear + Salesforce

Track Salesforce Performance Review Tasks in Linear

Linear + Salesforce

Convert Salesforce Opportunities with Notes to Linear Issues

Linear + Salesforce

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Track Salesforce case escalations with linked Linear issues"

Track Salesforce case escalations with linked Linear issues

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Linear + Salesforce.

Create Issue

Creates a new issue in Linear

Delete Issue

Deletes a linear issue

Update Issue

Updates an existing linear issue

List Issues

Lists linear issues for a specified team

List Teams

Lists linear teams

Search Issues

Search for information on linear issues

List Labels

Lists linear labels

New Linear Issue

Triggers when a new Linear issue is created

Updated Linear Issue

Triggers when a Linear issue is updated

Create Contact

Creates a new contact in Salesforce

Delete Contact

Deletes a contact in Salesforce

Update Contact

Updates an existing contact in Salesforce

App details

Linear

Linear is a streamlined issue tracking tool for software teams. Create, update, and manage tasks, and sync issue data with other tools.

Salesforce

Salesforce is a leading customer relationship management (CRM) platform. Automate sales processes and manage customer data.

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