Harvest + Zendesk

Track Zendesk Ticket Escalations in Harvest

Whenever a Zendesk ticket is escalated, log the escalation details in Harvest. This ensures better tracking and management of escalated issues.

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Ticket Escalated

Triggers when a support ticket is escalated.

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Log Escalation

Logs the escalation details in Harvest.

See more Harvest to Zendesk integrations or use AI to customize your automation.

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or pick a common variation below

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Track Zendesk ticket escalations in Harvest"

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Track Zendesk ticket escalations in Harvest

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Harvest + Zendesk.

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Create Organization

Creates a new Zendesk organization

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Create Ticket

Creates a new Zendesk ticket

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Add Comment to Ticket

Adds a comment to a Zendesk ticket

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Update Organization

Updates an existing Zendesk organization

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Update User

Updates an existing Zendesk user

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Remove Tags from Ticket

Removes tags from a Zendesk ticket

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Attach File to Ticket

Attaches a file to a Zendesk ticket

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Update Ticket

Updates an existing Zendesk ticket

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Create User

Creates a new Zendesk user

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Search Zendesk

Searches for Zendesk objects based on a query

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List Custom Fields

Lists all custom fields in a Zendesk instance

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Add Attachments to Ticket

Adds one or more file attachments to an existing Zendesk ticket

App details

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Harvest

Harvest is a time tracking and invoicing software. Track time spent on projects, create and send invoices, and analyze team productivity to streamline your business operations.

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Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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