Microsoft Outlook + Salesforce
Update Salesforce Case Status from Outlook Email Updates
Stay on top of your case management by automatically updating the status of Salesforce cases whenever you receive an email update in Outlook. This ensures that your Salesforce records are always up-to-date without manual effort, leading to improved efficiency and accuracy in case tracking.
New Case Email
Triggers when a case update email is received in Outlook.
Update Case Status
Updates the case status in Salesforce.
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How to use DryMerge
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Update Salesforce case status from Outlook email updates"
Update Salesforce case status from Outlook email updates
DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
Sure! Connecting
+ Your workflow is ready to go!
Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Our Capabilities
See what DryMerge can do with Salesforce + Microsoft Outlook.
Send Email
Sends an Outlook email
Make Draft
Makes a draft in Outlook
Forward Email
Forwards an Outlook email
Create Calendar Event
Creates a new Outlook calendar event
Update Calendar Event
Updates an existing Outlook calendar event
Delete Calendar Event
Deletes an Outlook calendar event
Search Calendar Events
Searches for Outlook calendar events within a specified time range
List Labels
Lists all labels (categories) in Outlook
List Folders
Lists all folders in Outlook
Move Email to Folder
Moves an email to a specific folder in Outlook
Add Category to Email
Adds a category to an email in Outlook
Flag or Unflag Outlook Email
Flags or unflags an email in Outlook
App details
Microsoft Outlook
Outlook is a personal information manager from Microsoft, primarily an email client. Automate email communication and manage calendar events.
Salesforce
Salesforce is a leading customer relationship management (CRM) platform. Automate sales processes and manage customer data.
Related apps
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