How can I filter attachments to only relevant ones?

You can filter by file type or user roles. DryMerge will add only the attachments that match your criteria.

Can I decide which task attachments are added?

Yes, you can specify criteria for which attachments to add. DryMerge will filter and add attachments accordingly.

Which people use this automation? What do they use it for?

Used by support teams and project managers to maintain clear communication and access to relevant project documents.

Teamwork + Zendesk

Update Zendesk Tickets with New Teamwork Task Attachments

Maintain comprehensive ticket records by updating Zendesk tickets with new attachments from related Teamwork tasks. This ensures all team members have access to relevant documents and files.

New Task Attachment

Triggers when an attachment is added to a task in Teamwork.

Add to Zendesk Ticket

Adds the attachment to the corresponding Zendesk ticket.

See more Teamwork to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Update Zendesk Tickets with Teamwork Task Comments

Teamwork + Zendesk

Create Zendesk Tickets from New Teamwork Milestones

Teamwork + Zendesk

Create Zendesk Tickets from New Teamwork Tasks

Teamwork + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Update Zendesk tickets with new Teamwork task attachments"

Update Zendesk tickets with new Teamwork task attachments

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Teamwork + Zendesk.

Create Organization

Creates a new Zendesk organization

Create Ticket

Creates a new Zendesk ticket

Add Comment to Ticket

Adds a comment to a Zendesk ticket

Update Organization

Updates an existing Zendesk organization

Update User

Updates an existing Zendesk user

Remove Tags from Ticket

Removes tags from a Zendesk ticket

Attach File to Ticket

Attaches a file to a Zendesk ticket

Update Ticket

Updates an existing Zendesk ticket

Create User

Creates a new Zendesk user

Search Zendesk

Searches for Zendesk objects based on a query

List Custom Fields

Lists all custom fields in a Zendesk instance

Add Attachments to Ticket

Adds one or more file attachments to an existing Zendesk ticket

App details

Teamwork

Teamwork is a project management and team collaboration platform. Manage projects, tasks, and resources, track time, and collaborate with team members to improve productivity and efficiency.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.