Connect Shopify and Zendesk to automate work with AI

Trigger app

New Order Received

Action app

Notify Support Team

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Automate your first workflow

Quickly automate your work with Shopify and Zendesk using DryMerge's templates.

Notify Customer Support in Zendesk for New Orders in Shopify

Shopify + Zendesk

Create Zendesk Tickets for New Abandoned Carts in Shopify

Shopify + Zendesk

Tag High-Value Customers in Shopify and Create Zendesk Tickets

Shopify + Zendesk

Generate Zendesk Tickets for Negative Reviews in Shopify

Shopify + Zendesk

Send Zendesk Inspector Alerts for Suspected Fraudulent Orders in Shopify

Shopify + Zendesk

Create Zendesk Tickets for Failed Deliveries in Shopify

Shopify + Zendesk

How DryMerge works

DryMerge lets you automate work between apps with plain English. Here's how it works.

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Notify customer support in Zendesk for new orders in Shopify

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create Zendesk tickets for new abandoned carts in Shopify"

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Sure! Connecting

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DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Ask for an automation, and we'll use AI to create it for you in seconds.

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Supported triggers and actions

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New Order

Triggers when a new order is created in Shopify

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Order Updated

Triggers when an existing order is updated in Shopify

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New Customer

Triggers when a new customer is added to Shopify

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Customer Updated

Triggers when an existing customer is updated in Shopify

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New Product

Triggers when a new product is added to Shopify

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Product Updated

Triggers when an existing product is updated in Shopify

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New Collection

Triggers when a new collection is created in Shopify

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Collection Updated

Triggers when an existing collection is updated in Shopify

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New Fulfillment

Triggers when a new fulfillment is created in Shopify

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About Shopify

Shopify is an e-commerce platform for online stores and retail point-of-sale systems. Manage products, process orders, and automate key parts of your e-commerce business.

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About Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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