Shopify + Zendesk

Create Zendesk Tickets for New Abandoned Carts in Shopify

Recover lost sales by addressing abandoned carts efficiently. This automation creates a Zendesk ticket whenever a cart is abandoned in Shopify, enabling your customer support team to follow up and assist the customers in completing their purchase.

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Cart Abandoned

Triggers when a cart is abandoned in Shopify.

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Create Zendesk Ticket

Creates a new ticket in Zendesk for the abandoned cart.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create Zendesk tickets for new abandoned carts in Shopify"

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Create Zendesk tickets for new abandoned carts in Shopify

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Shopify + Zendesk.

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New Order

Triggers when a new order is created in Shopify

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Order Updated

Triggers when an existing order is updated in Shopify

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New Customer

Triggers when a new customer is added to Shopify

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Customer Updated

Triggers when an existing customer is updated in Shopify

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New Product

Triggers when a new product is added to Shopify

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Product Updated

Triggers when an existing product is updated in Shopify

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New Collection

Triggers when a new collection is created in Shopify

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Collection Updated

Triggers when an existing collection is updated in Shopify

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New Fulfillment

Triggers when a new fulfillment is created in Shopify

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Fulfillment Updated

Triggers when an existing fulfillment is updated in Shopify

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New Refund

Triggers when a new refund is created in Shopify

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Refund Updated

Triggers when an existing refund is updated in Shopify

App details

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Shopify

Shopify is an e-commerce platform for online stores and retail point-of-sale systems. Manage products, process orders, and automate key parts of your e-commerce business.

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Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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