How can I filter for only high-priority tickets?

DryMerge allows you to filter tickets based on their priority. Simply specify that you only want to add contacts from high-priority tickets, and DryMerge will handle the rest.

Can I add the ticket submitter to a specific group in Google Contacts?

Yes, you can specify a group in Google Contacts to add the submitter. Just provide the group name, and DryMerge will update the automation for you.

Which people use this automation? What do they use it for?

This automation is useful for customer support managers who need to keep track of users submitting tickets and keeping their contact information updated.

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Google Contacts + Zendesk

Add New Zendesk Tickets to Google Contacts

Easily manage your support interactions by adding new Zendesk ticket submitters to your Google Contacts. Keep your contact list updated with every new interaction.

New Zendesk Ticket

Triggers when a new ticket is created in Zendesk

Add to Contacts

Adds the ticket submitter to Google Contacts

See more Google Contacts to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Sync Zendesk Contacts to Google Contacts

Google Contacts + Zendesk

Create Zendesk Tickets from New Google Contacts

Google Contacts + Zendesk

Update Zendesk Tickets for Updated Google Contacts

Google Contacts + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Add new Zendesk tickets to Google Contacts"

Add new Zendesk tickets to Google Contacts

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Google Contacts + Zendesk.

Create Organization

Creates a new Zendesk organization

Create Ticket

Creates a new Zendesk ticket

Add Comment to Ticket

Adds a comment to a Zendesk ticket

Update Organization

Updates an existing Zendesk organization

Update User

Updates an existing Zendesk user

Remove Tags from Ticket

Removes tags from a Zendesk ticket

Attach File to Ticket

Attaches a file to a Zendesk ticket

Update Ticket

Updates an existing Zendesk ticket

Create User

Creates a new Zendesk user

Search Zendesk

Searches for Zendesk objects based on a query

List Custom Fields

Lists all custom fields in a Zendesk instance

Add Attachments to Ticket

Adds one or more file attachments to an existing Zendesk ticket

App details

Google Contacts

Google Contacts is a contact management tool integrated with Google services. Organize, sync, and manage your contacts across devices, and easily share contact information with your team.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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Get Started with DryMerge

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