Can I filter to only update specific ticket fields?

Yes, DryMerge allows you to specify which fields in the Zendesk ticket to update based on the contact information.

Can I create a custom mapping of fields between Google Contacts and Zendesk?

Yes, you can create custom mappings between fields. Specify how you want fields to map, and DryMerge will configure the automation accordingly.

Which people use this automation? What do they use it for?

This automation is useful for support teams who need to ensure that customer information in their ticketing system is always up to date.

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Google Contacts + Zendesk

Update Zendesk Tickets for Updated Google Contacts

Ensure your ticketing system has the latest customer information by updating Zendesk tickets whenever a Google Contact is updated.

Updated Google Contact

Triggers when a contact is updated in Google Contacts

Update Ticket

Updates the Zendesk ticket with the latest contact information

See more Google Contacts to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Create Zendesk Tickets from New Google Contacts

Google Contacts + Zendesk

Add New Zendesk Tickets to Google Contacts

Google Contacts + Zendesk

Sync Zendesk Contacts to Google Contacts

Google Contacts + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Update Zendesk tickets for updated Google Contacts"

Update Zendesk tickets for updated Google Contacts

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Google Contacts + Zendesk.

Search Contacts

Searches Google Contacts

Create Contact

Creates a new Google Contact

Update Contact

Updates an existing Google Contact

Delete Contact

Deletes a Google Contact

New Google Contact

Triggers when a new contact is added to Google Contacts

Updated Google Contact

Triggers when a Google Contact is updated

Create Organization

Creates a new Zendesk organization

Create Ticket

Creates a new Zendesk ticket

Add Comment to Ticket

Adds a comment to a Zendesk ticket

Update Organization

Updates an existing Zendesk organization

Update User

Updates an existing Zendesk user

Remove Tags from Ticket

Removes tags from a Zendesk ticket

App details

Google Contacts

Google Contacts is a contact management tool integrated with Google services. Organize, sync, and manage your contacts across devices, and easily share contact information with your team.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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Get Started with DryMerge

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