Discord + Zendesk

Alert Discord Channels When Zendesk Tickets Are Closed

Notify specific Discord channels when Zendesk tickets are closed. This automation keeps the team informed of completed tasks and helps celebrate resolved issues, boosting team morale.

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Ticket Closed

Spots when a ticket is closed in Zendesk.

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Notify Discord Channel

Posts a message in the specified Discord channel to keep the team updated and celebrate resolved issues.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Alert Discord channels when Zendesk tickets are closed"

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Alert Discord channels when Zendesk tickets are closed

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Discord + Zendesk.

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Read Channel Messages

Retrieves messages from a Discord channel

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List Channels

Lists all channels in a Discord server

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Send Channel Message

Sends a message to a Discord channel

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Send Direct Message

Sends a direct message to a Discord user

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Assign Role

Assigns a role to a Discord user

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Remove Role

Removes a role from a Discord user

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New Discord Channel Message

Triggers when a new message is posted in a Discord channel

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New Discord User Added

Triggers when a new user is added to a Discord server

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Role Assigned to User

Triggers when a role is assigned to a user

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New Discord Event

Triggers when a new Discord event is created

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Create Organization

Creates a new Zendesk organization

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Create Ticket

Creates a new Zendesk ticket

App details

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Discord

Discord is a voice, video, and text communication platform. Automate community management and engage with members through chat.

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Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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