How can I filter Zendesk tickets to prevent spam?

DryMerge allows you to filter Zendesk tickets by keywords or other criteria to prevent spam. Specify your spam criteria, and DryMerge will handle the filtering.

Can I specify which developers receive the alerts?

Yes, you can assign specific GitHub developers to receive the alerts based on ticket type or project assignment.

Which teams benefit from this and why?

Support and development teams benefit from this automation as it ensures that customer issues are promptly addressed by the right personnel, improving response times and customer satisfaction.

Home Contact Pricing Apps Blog

GitHub + Zendesk

Alert GitHub Developers of New Zendesk Customer Tickets

Ensure your development team is immediately informed of new customer issues by sending alerts about newly created Zendesk tickets to GitHub. This aids prompt attention to urgent customer concerns.

New Customer Ticket

Triggers when a new customer ticket is created in Zendesk.

Alert Developers

Creates a new issue in GitHub to alert developers.

See more GitHub to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Create GitHub Issues from New Zendesk Tickets

GitHub + Zendesk

Create Task Lists for New Zendesk Tickets in GitHub Projects

GitHub + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Alert GitHub developers of new Zendesk customer tickets"

Alert GitHub developers of new Zendesk customer tickets

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with GitHub + Zendesk.

Create Issue

Creates a new issue in a GitHub repository

Comment on Issue

Comments on an existing issue in a GitHub repository

Create Pull Request

Creates a new pull request in a GitHub repository

Update Issue

Updates an existing issue in a GitHub repository

List GitHub Owners and Repositories

Lists all owners (users and organizations) and their repositories that the authenticated user can access

New GitHub Commit

Triggers when a new GitHub commit is made

New GitHub Issue

Triggers when a new GitHub issue is created

New GitHub Pull Request

Triggers when a new GitHub pull request is created

New GitHub Star

Triggers when a new GitHub star is received

New Comment

Triggers when a new comment is added to a GitHub repository

Create Organization

Creates a new Zendesk organization

Create Ticket

Creates a new Zendesk ticket

App details

GitHub

GitHub is a web-based platform for version control and collaboration. Automate development processes and trigger actions based on repository events.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

Related apps

Linear

Issue Tracking

Google Drive

Cloud Storage

HubSpot

CRM Platform

Salesforce

Sales CRM

Get Started with DryMerge

Home Contact Pricing Privacy Policy Terms of Service Limited Use