Microsoft OneDrive + Zendesk

Archive Closed Zendesk Tickets in OneDrive

This automation archives closed Zendesk tickets to OneDrive, preserving a record of all closed tickets for compliance and reference.

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Ticket Closed

Triggers when a ticket is closed in Zendesk.

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Archive Ticket Details

Archives the ticket details to OneDrive.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Archive closed Zendesk tickets in OneDrive"

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Archive closed Zendesk tickets in OneDrive

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Microsoft OneDrive + Zendesk.

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Create Folder

Creates a new folder in OneDrive

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List Folders

Lists folders in OneDrive

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Upload File

Uploads a file to OneDrive

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List Files

Lists files in OneDrive

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New OneDrive File

Triggers when a new file is added to OneDrive

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New OneDrive Folder

Triggers when a new folder is created in OneDrive

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Create Organization

Creates a new Zendesk organization

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Create Ticket

Creates a new Zendesk ticket

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Add Comment to Ticket

Adds a comment to a Zendesk ticket

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Update Organization

Updates an existing Zendesk organization

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Update User

Updates an existing Zendesk user

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Remove Tags from Ticket

Removes tags from a Zendesk ticket

App details

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Microsoft OneDrive

OneDrive is a cloud storage service from Microsoft. Store, access, and share your files from anywhere, sync across devices, and integrate with other Microsoft tools for seamless collaboration.

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Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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