Can I archive only certain types of tickets?

DryMerge allows you to filter tickets based on specific criteria like tags or status. Specify these criteria, and DryMerge will handle the rest.

Can I include additional details in the archived ticket?

Yes, you can customize the details included in the archived ticket. Simply describe the changes you need, and DryMerge will configure the automation to meet your requirements.

Which people use this automation? What do they use it for?

This automation is widely used by support teams to keep organized records of all resolved tickets, ensuring a comprehensive historical archive.

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Coda + Zendesk

Archive Completed Zendesk Tickets in Coda

Organize and archive your completed Zendesk tickets into Coda to maintain a historical record of your support interactions. This is ideal for support teams who need a comprehensive overview of all resolved tickets.

Zendesk Ticket Closed

Triggers when a ticket is marked as closed in Zendesk.

Archive Ticket in Coda

Saves the ticket details as a row in Coda for archiving.

See more Coda to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Track Zendesk Tickets in Coda

Coda + Zendesk

Update Zendesk Tickets from Coda

Coda + Zendesk

Create Zendesk Tickets from Coda Entries

Coda + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Archive completed Zendesk tickets in Coda"

Archive completed Zendesk tickets in Coda

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Coda + Zendesk.

Create Row

Creates a new row in a specified Coda table

List Tables

Lists all tables in a Coda document

Search Table

Searches for records in a Coda table

New Coda Row

Triggers when a new row is added to a specified Coda table

Updated Coda Row

Triggers when a row is updated in a specified Coda table

New Coda Document

Triggers when a new document is created in Coda

Create Organization

Creates a new Zendesk organization

Create Ticket

Creates a new Zendesk ticket

Add Comment to Ticket

Adds a comment to a Zendesk ticket

Update Organization

Updates an existing Zendesk organization

Update User

Updates an existing Zendesk user

Remove Tags from Ticket

Removes tags from a Zendesk ticket

App details

Coda

Coda is an all-in-one doc platform that combines documents, spreadsheets, and applications. Create flexible and powerful documents that grow with your team and adapt to your workflow.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.