How can I filter ticket fields?

Define the ticket fields you want to filter by, such as status or priority, and DryMerge will handle it.

Can I choose specific fields to trigger the task assignment?

Yes, you can specify which fields should trigger the task assignment, and DryMerge will ensure the process is tailored to your needs.

Which people use this automation? What do they use it for?

Support teams and project managers use this automation to streamline workflows and ensure tasks are promptly assigned based on ticket updates.

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Wrike + Zendesk

Assign Wrike Task When Zendesk Ticket Is Updated

Keep tasks aligned with support tickets by assigning Wrike tasks when key fields in Zendesk tickets are updated. Great for streamlining workflows.

Ticket Field Updated

Triggers when a specified field in a Zendesk ticket is updated.

Assign Task

Assigns a task in Wrike when the Zendesk ticket field is updated.

See more Wrike to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Create Wrike Tasks from Zendesk User Feedback

Wrike + Zendesk

Add Wrike Task Comments to Zendesk

Wrike + Zendesk

Log Wrike Task Time Entries in Zendesk Tickets

Wrike + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Assign Wrike task when Zendesk ticket is updated"

Assign Wrike task when Zendesk ticket is updated

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Wrike + Zendesk.

New Wrike Task

Triggers when a new task is created in Wrike

Updated Wrike Task

Triggers when a task is updated in Wrike

New Wrike Folder

Triggers when a new folder is created in Wrike

New Wrike Comment

Triggers when a new comment is added to a task in Wrike

New Wrike Project

Triggers when a new project is created in Wrike

New Wrike Attachment

Triggers when a new attachment is added to a task in Wrike

New Wrike User

Triggers when a new user is added to Wrike

New Wrike Group

Triggers when a new group is created in Wrike

New Wrike Space

Triggers when a new space is created in Wrike

Create Wrike Task

Creates a new task in Wrike

Update Wrike Task

Updates an existing task in Wrike

Delete Wrike Task

Deletes a task from Wrike

App details

Wrike

Wrike is a versatile work management platform for teams of all sizes. Plan projects, streamline workflows, and collaborate in real-time to enhance team productivity and visibility.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.