Front + Microsoft Excel
Compile Customer Support Metrics from Front to Excel
Consolidate key customer support metrics such as average response times and resolution rates from Front into an Excel sheet for streamlined reporting and performance tracking.
New Support Metric
Triggers whenever a new customer support metric is logged.
Log Support Data
Logs key support metrics into an Excel spreadsheet.
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How to use DryMerge
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Compile customer support metrics from Front to Excel"
Compile customer support metrics from Front to Excel
DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
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+ Your workflow is ready to go!
Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Our Capabilities
See what DryMerge can do with Front + Microsoft Excel.
New Front Message
Triggers when a new Front message is received
Update Sheet
Updates an existing Excel sheet
List Sheets
Lists all sheets in an Excel workbook
Read Sheet
Reads the contents of an Excel sheet
New Microsoft Excel Workbook
Triggers when a new Excel workbook is created
Added or Updated Microsoft Excel Row
Triggers when a new row is added or an existing row is updated in a Microsoft Excel worksheet
App details
Front
Front is a customer communication hub. Manage emails, apps, and teamwork from one platform, collaborate on customer requests, and automate workflows to improve customer service efficiency.
Microsoft Excel
Microsoft Excel is a spreadsheet program used for data analysis, visualization, and complex calculations. Read, write, and manipulate data for powerful data management and reporting.
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