How can I filter for specific types of support tickets?

DryMerge allows you to filter support tickets by keywords or specific details in the document. Just specify your criteria, and DryMerge will add only the relevant tickets to Airtable.

Can I use this with Google Sheets instead?

Yes, you can use this with Google Sheets instead of Google Drive. Describe the necessary adjustments, and DryMerge will reconfigure the automation accordingly.

Which people use this automation? What do they use it for?

This automation is commonly used by customer support teams who need to log and track support tickets efficiently to ensure timely issue resolution.

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Airtable + Google Drive

Create Airtable Records for New Google Drive Support Tickets

Streamline your customer support workflow by ensuring every new support ticket created in Google Drive is automatically recorded in Airtable. This helps keep all tickets centralized, making it easier to manage and resolve issues efficiently.

New Support Ticket

Triggers when a new support ticket is created in Google Drive.

Add Ticket to Airtable

Adds the ticket details to your Airtable base.

See more Airtable to Google Drive integrations or use AI to customize your automation.

or pick a common variation below

Update Airtable Records for New Google Drive Audit Reports

Airtable + Google Drive

Update Airtable Records with New Google Drive Files

Airtable + Google Drive

Update Airtable Records with New Google Drive Documents

Airtable + Google Drive

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create Airtable records for new Google Drive support tickets"

Create Airtable records for new Google Drive support tickets

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Google Drive + Airtable.

List Bases

Lists all bases in Airtable

Get Base Schema

Gets the schema of a specific base in Airtable

Create Base

Creates a new base in Airtable

Create Comment

Creates a new comment on an Airtable record

Update Comment

Updates an existing comment on an Airtable record

List Comments

Lists all comments on an Airtable record

Delete Comment

Deletes a comment from an Airtable record

Create Field

Creates a new field in an Airtable table

Create Record

Creates a new record in an Airtable table

Read Record

Reads details of a record in an Airtable table

Update Record

Updates an existing record in an Airtable table

Delete Record

Deletes a record from an Airtable table

App details

Airtable

Airtable is a low-code platform for building collaborative apps. Create, update, and sync records, and connect your databases with other tools.

Google Drive

Google Drive is a cloud storage service for storing, accessing, and sharing files. Upload, organize, and manage files, and trigger workflows based on file events.