How can I filter for only high-priority tickets?

DryMerge allows you to filter tickets by their priority. Specify your criteria for 'high-priority', and DryMerge will handle the rest.

Can I use this with Jira instead of Zendesk?

Yes, you can use this with Jira instead of Zendesk. Describe the necessary changes, and DryMerge will configure the automation to fit Jira.

Which people use this automation? What do they use it for?

This automation is popular among customer support teams who need to maintain a structured record of all incoming tickets for better tracking and management.

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Airtable + Zendesk

Create Airtable records for new Zendesk tickets

Stay organized by creating Airtable records for every new Zendesk ticket. This automation helps support teams maintain a structured record of all tickets, making it easy to track and manage customer inquiries in Airtable.

New Zendesk Ticket

Triggers when a new ticket is created in Zendesk.

Create Airtable Record

Adds a new record in Airtable for the Zendesk ticket.

See more Airtable to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Create Airtable records from Zendesk tickets with specific tags

Airtable + Zendesk

Archive resolved Zendesk tickets in Airtable

Airtable + Zendesk

Send notifications in Airtable for new Zendesk tickets

Airtable + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create Airtable records for new Zendesk tickets"

Create Airtable records for new Zendesk tickets

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Airtable + Zendesk.

List Bases

Lists all bases in Airtable

Get Base Schema

Gets the schema of a specific base in Airtable

Create Base

Creates a new base in Airtable

Create Comment

Creates a new comment on an Airtable record

Update Comment

Updates an existing comment on an Airtable record

List Comments

Lists all comments on an Airtable record

Delete Comment

Deletes a comment from an Airtable record

Create Field

Creates a new field in an Airtable table

Create Record

Creates a new record in an Airtable table

Read Record

Reads details of a record in an Airtable table

Update Record

Updates an existing record in an Airtable table

Delete Record

Deletes a record from an Airtable table

App details

Airtable

Airtable is a low-code platform for building collaborative apps. Create, update, and sync records, and connect your databases with other tools.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.