Can I filter for notes with specific keywords?

DryMerge allows you to filter notes based on specific keywords or phrases. Specify the terms to filter by, and DryMerge will handle it.

Can I format the note entries in a particular way?

Yes, you can format the note entries in a specific way in Coda. Describe your desired formatting, and DryMerge will configure the automation accordingly.

Which people use this automation? What do they use it for?

Support teams that need to keep organized, searchable logs of internal discussions use this automation to create structured entries in Coda.

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Coda + Zendesk

Create Coda Entries from Zendesk Ticket Notes

Keep track of internal discussions by creating Coda entries from Zendesk ticket notes. Ideal for support teams that need to log internal notes in a structured and accessible format.

New Zendesk Ticket Note

Triggers when a new internal note is added to a Zendesk ticket.

Create Coda Entry

Generates a new Coda entry with the note details.

See more Coda to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Log Coda Activities as Zendesk Tickets

Coda + Zendesk

Create Coda Tasks for New Zendesk Tickets

Coda + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create Coda entries from Zendesk ticket notes"

Create Coda entries from Zendesk ticket notes

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Coda + Zendesk.

Create Row

Creates a new row in a specified Coda table

List Tables

Lists all tables in a Coda document

Search Table

Searches for records in a Coda table

New Coda Row

Triggers when a new row is added to a specified Coda table

Updated Coda Row

Triggers when a row is updated in a specified Coda table

New Coda Document

Triggers when a new document is created in Coda

Create Organization

Creates a new Zendesk organization

Create Ticket

Creates a new Zendesk ticket

Add Comment to Ticket

Adds a comment to a Zendesk ticket

Update Organization

Updates an existing Zendesk organization

Update User

Updates an existing Zendesk user

Remove Tags from Ticket

Removes tags from a Zendesk ticket

App details

Coda

Coda is an all-in-one doc platform that combines documents, spreadsheets, and applications. Create flexible and powerful documents that grow with your team and adapt to your workflow.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.