Jira + Zendesk

Create Jira Issues for Zendesk Tickets with Attachments

Ensure that important details are not missed by automatically creating Jira issues for Zendesk tickets that include attachments. This helps development teams access crucial information shared by customers, facilitating better problem resolution.

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New Ticket with Attachments

Triggers when a new ticket with attachments is created.

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Create Jira Issue

Creates a new Jira issue with details from the ticket.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create Jira issues for Zendesk tickets with attachments"

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Create Jira issues for Zendesk tickets with attachments

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Jira + Zendesk.

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Get Issue Schema

Gets the schema for Jira issues in a project

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Add Attachment to Jira Issue

Adds a file attachment to a Jira issue

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Link Jira Issues

Links two Jira issues

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Create Jira Issue

Creates a new Jira issue

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Update Jira Issue

Updates an existing Jira issue

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Add Comment to Jira Issue

Adds a comment to a Jira issue

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Add Watcher to Jira Issue

Adds a watcher to a Jira issue

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Move Jira Issue to Sprint

Moves a Jira issue to a sprint

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Search Issues

Searches for Jira issues based on a query

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List Issue Types

Lists all Jira issue types

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List Projects

Lists all Jira projects

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List Sprints

Lists all Jira sprints

App details

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Jira

Jira is a powerful project management tool for agile teams to plan, track, and release software. Create user stories, issues, plan sprints, and distribute tasks across your software team.

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Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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