How can I filter to create issues only for tickets with specific types of attachments?

You can specify which types of attachments should trigger the creation of issues. DryMerge will configure the automation based on your requirements.

Can I include the attachments in the Jira issue?

Yes, you can include ticket attachments in Jira issues. Provide the details on how you'd like the attachments transferred, and DryMerge will set it up.

Which people use this automation? What do they use it for?

This automation is used by support teams and developers to ensure comprehensive details are shared across both systems for effective issue resolution.

Home Contact Pricing Apps Blog

Jira + Zendesk

Create Jira Issues for Zendesk Tickets with Attachments

Ensure that important details are not missed by automatically creating Jira issues for Zendesk tickets that include attachments. This helps development teams access crucial information shared by customers, facilitating better problem resolution.

New Ticket with Attachments

Triggers when a new ticket with attachments is created.

Create Jira Issue

Creates a new Jira issue with details from the ticket.

See more Jira to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Add Jira Issues for Zendesk Tickets with Specific Tags

Jira + Zendesk

Create Jira Issues from Zendesk Incidents

Jira + Zendesk

Create Jira Issues for New Zendesk Tickets

Jira + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create Jira issues for Zendesk tickets with attachments"

Create Jira issues for Zendesk tickets with attachments

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Jira + Zendesk.

Get Issue Schema

Retrieves the schema for a Jira issue type

Add Attachment to Jira Issue

Adds a file attachment to a Jira issue

Link Jira Issues

Links two Jira issues

Create Jira Issue

Creates a new Jira issue

Update Jira Issue

Updates an existing Jira issue

Add Comment to Jira Issue

Adds a comment to a Jira issue

Add Watcher to Jira Issue

Adds a watcher to a Jira issue

Move Jira Issue to Sprint

Moves a Jira issue to a sprint

Search Issues

Searches for Jira issues based on a query

List Issue Types

Lists all Jira issue types

List Projects

Lists all Jira projects

List Sprints

Lists all Jira sprints

App details

Jira

Jira is a powerful project management tool for agile teams to plan, track, and release software. Create user stories, issues, plan sprints, and distribute tasks across your software team.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.