How can I filter for only high-priority support tickets?

DryMerge allows you to filter support tickets by specific criteria like keywords or labels. Simply define what constitutes a high-priority ticket, and DryMerge will handle the rest.

Can I use this with a different task management tool instead of Jira?

Yes, you can use this with other task management tools like Asana or Trello. Just specify the tool you want to use, and DryMerge will make the necessary adjustments.

Which people use this automation?

This automation is popular among support managers and IT departments who need to ensure that all support requests are tracked and resolved in a timely manner.

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Google Drive + Jira

Create Jira Tasks for Google Drive Support Tickets

Streamline your support workflow by ensuring every support ticket documented in Google Drive automatically becomes a task in Jira. This automation helps support teams manage issues effectively by preventing missed or delayed tasks, and ensuring timely resolutions.

New Support Ticket

Triggers when a new support ticket is documented in Google Drive.

Create Jira Task

Creates a corresponding task in Jira for the ticket.

See more Google Drive to Jira integrations or use AI to customize your automation.

or pick a common variation below

Create Jira Tasks from Google Drive Meeting Notes

Google Drive + Jira

Create Jira Tasks from Google Drive Survey Uploads

Google Drive + Jira

Create Jira Tasks from Google Drive Design Documents

Google Drive + Jira

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create Jira tasks for Google Drive support tickets"

Create Jira tasks for Google Drive support tickets

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Google Drive + Jira.

Create Drive Folder

Creates a new Google Drive folder

Delete Drive Folder

Deletes an existing Google Drive folder

Read Drive Folder

Reads details of a Google Drive folder

Search Drive

Searches Google Drive

Create Google Drive File

Creates a new file in Google Drive

Move Drive File

Moves a file to a different folder in Google Drive

List Google Drive Folders

Lists folders in Google Drive, optionally within a specific parent folder

New Google Drive Document

Triggers when a new Google Drive document is created

New Google Drive Folder

Triggers when a new Google Drive folder is created

New Google Drive File

Triggers when a new file is created in Google Drive

Get Issue Schema

Gets the schema for Jira issues in a project

Add Attachment to Jira Issue

Adds a file attachment to a Jira issue

App details

Google Drive

Google Drive is a cloud storage service for storing, accessing, and sharing files. Upload, organize, and manage files, and trigger workflows based on file events.

Jira

Jira is a powerful project management tool for agile teams to plan, track, and release software. Create user stories, issues, plan sprints, and distribute tasks across your software team.