How can I filter for tickets tagged as 'feature request'?

You can filter for tickets tagged as 'feature request' by specifying the relevant tag. DryMerge will then only trigger the automation for tickets with the 'feature request' tag.

Can I use this with Monday.com instead of Productboard?

Yes, you can use this with Monday.com instead of Productboard. Simply describe the changes you need to make, and DryMerge will configure the automation accordingly.

Which people use this automation? What do they use it for?

Product managers and customer support teams use this automation to streamline the categorization and prioritization of customer feedback, aiding in more informed product development decisions.

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Productboard + Zendesk

Create Productboard Insights from Zendesk Tags

Enhance your product development process by creating insights in Productboard from tagged Zendesk tickets. This integration helps categorize and prioritize customer issues and feature requests to better inform your product strategy.

Tagged Zendesk Ticket

Triggers when a ticket is tagged in Zendesk.

Create Productboard Insight

Creates a new insight in Productboard.

See more Productboard to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Create Productboard Features from Zendesk Feedback

Productboard + Zendesk

Update Productboard with Zendesk Tickets

Productboard + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create Productboard insights from Zendesk tags"

Create Productboard insights from Zendesk tags

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Productboard + Zendesk.

New Productboard Feature

Triggers when a new feature is created in Productboard

Updated Productboard Feature

Triggers when a feature is updated in Productboard

New Productboard Comment

Triggers when a new comment is added to a feature in Productboard

New Productboard Roadmap

Triggers when a new roadmap is created in Productboard

New Productboard Release

Triggers when a new release is created in Productboard

New Productboard User

Triggers when a new user is added to Productboard

Create Feature

Creates a new feature in Productboard

Update Feature

Updates an existing feature in Productboard

Delete Feature

Deletes a feature from Productboard

Create Comment

Creates a new comment on a feature in Productboard

Update Comment

Updates an existing comment on a feature in Productboard

Delete Comment

Deletes a comment from a feature in Productboard

App details

Productboard

Productboard is a product management system that helps teams understand what customers need, prioritize what to build, and rally everyone around the roadmap. Gather insights, prioritize features, and share product plans.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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Get Started with DryMerge

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