Productboard + Zendesk

Update Productboard with Zendesk Tickets

Enhance collaboration between your support and product teams by updating Productboard every time a new ticket is raised in Zendesk. This keeps your product team informed about recurring issues and feature requests directly from customer feedback.

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New Zendesk Ticket

Triggers when a new ticket is created in Zendesk.

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Update Productboard

Updates Productboard with the details from the new ticket.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Update Productboard with Zendesk tickets"

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Update Productboard with Zendesk tickets

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Productboard + Zendesk.

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New Productboard Feature

Triggers when a new feature is created in Productboard

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Updated Productboard Feature

Triggers when a feature is updated in Productboard

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New Productboard Comment

Triggers when a new comment is added to a feature in Productboard

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New Productboard Roadmap

Triggers when a new roadmap is created in Productboard

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New Productboard Release

Triggers when a new release is created in Productboard

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New Productboard User

Triggers when a new user is added to Productboard

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Create Feature

Creates a new feature in Productboard

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Update Feature

Updates an existing feature in Productboard

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Delete Feature

Deletes a feature from Productboard

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Create Comment

Creates a new comment on a feature in Productboard

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Update Comment

Updates an existing comment on a feature in Productboard

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Delete Comment

Deletes a comment from a feature in Productboard

App details

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Productboard

Productboard is a product management system that helps teams understand what customers need, prioritize what to build, and rally everyone around the roadmap. Gather insights, prioritize features, and share product plans.

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Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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