How can I filter for only urgent client issues?

DryMerge allows you to filter emails by their priority. Specify what criteria define 'urgent' for you, such as specific keywords or sender, and DryMerge will handle the rest.

Can I use this with Outlook instead of Gmail?

Yes, you can use this with Outlook instead of Gmail. Just describe the changes you need to make, and DryMerge will adjust the automation accordingly.

Are there any limitations on the types of emails this can process?

DryMerge can process any type of email as long as it meets the criteria you set for filtering. Ensure your criteria accurately reflect the types of issues you want to capture.

Which people use this automation? What do they use it for?

This automation is popular among customer support teams who need to ensure that all issues reported via email are promptly logged and addressed in Salesforce.

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Gmail + Salesforce

Create Salesforce Cases for Client Issues from Gmail

Enhance your customer support by creating a new case in Salesforce every time you receive an email in Gmail with a client issue. This automation ensures that all issues are logged and addressed promptly, increasing client satisfaction.

When this happens...

Client Issue Email Received

Triggers when an email reporting a client issue is received in Gmail.

automatically do this!

Create Salesforce Case

Opens a new case in Salesforce for the reported issue.

Infinite possibilities

See more Gmail to Salesforce integrations or use AI to customize your automation.

or pick a common variation below

Create Salesforce Cases for Unresolved Issues from Gmail Follow-ups

Gmail + Salesforce

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Create Salesforce Follow-Up Tasks for Lost Sales from Gmail

Gmail + Salesforce

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Create Salesforce Tasks for Dissatisfied Customer Emails

Gmail + Salesforce

Details

Loved by people at 1000+ companies

How DryMerge works

DryMerge lets you automate work between apps with plain English. Here's how it works.

Create Salesforce cases for client issues from Gmail

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create Salesforce cases for client issues from Gmail"

Sure! Connecting

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Supported triggers and actions

DryMerge creates workflows that connect your apps to automate repetitive tasks. Triggers are events that start automations, and actions are operations that DryMerge performs.

Send Email

Sends a gmail

Archive Email

Archives a Gmail email

Reply to Email

Replies to a Gmail email

Read Email

Reads the contents of a Gmail email

Forward Email

Forwards a Gmail email

Add Label to Email

Adds a label to a Gmail email