How can I filter for priority issues?

DryMerge allows you to filter emails by specific keywords or senders indicating priority issues. Simply specify your criteria, and DryMerge will handle the rest.

Can I use this with Outlook instead of Gmail?

Yes, you can use this with Outlook instead of Gmail. Just describe the changes you need to make, and DryMerge will configure the automation accordingly.

Which people use this automation? What do they use it for?

This automation is utilized by customer support teams to ensure they follow up on unresolved customer issues promptly, enhancing customer satisfaction and retention.

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Gmail + Salesforce

Create Salesforce Cases for Unresolved Issues from Gmail Follow-ups

Ensure your support team stays on top of critical client issues by creating a case in Salesforce whenever you receive a follow-up email about an unresolved issue in your Gmail. This allows the team to respond promptly and efficiently, boosting customer satisfaction.

Follow-Up Email Received

Triggers when an unresolved issue follow-up email is received in Gmail.

Create Salesforce Case

Creates a new case in Salesforce for the unresolved issue.

See more Gmail to Salesforce integrations or use AI to customize your automation.

or pick a common variation below

Create Salesforce Cases for Client Issues from Gmail

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Create Salesforce Cases for Product Feedback Emails in Gmail

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How DryMerge works

DryMerge lets you automate work between apps with plain English. Here's how it works.

Create Salesforce cases for unresolved issues from Gmail follow-ups

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create Salesforce cases for unresolved issues from Gmail follow-ups"

Sure! Connecting

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Supported triggers and actions

DryMerge creates workflows that connect your apps to automate repetitive tasks. Triggers are events that start automations, and actions are operations that DryMerge performs.

Send Email

Sends a gmail

Archive Email

Archives a Gmail email

Reply to Email

Replies to a Gmail email

Read Email

Reads the contents of a Gmail email

Forward Email

Forwards a Gmail email

Add Label to Email

Adds a label to a Gmail email