Gmail + Salesforce
Create Salesforce Cases for Unresolved Issues from Gmail Follow-ups
Ensure your support team stays on top of critical client issues by creating a case in Salesforce whenever you receive a follow-up email about an unresolved issue in your Gmail. This allows the team to respond promptly and efficiently, boosting customer satisfaction.
Follow-Up Email Received
Triggers when an unresolved issue follow-up email is received in Gmail.
Create Salesforce Case
Creates a new case in Salesforce for the unresolved issue.
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How to use DryMerge
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Create Salesforce cases for unresolved issues from Gmail follow-ups"
Create Salesforce cases for unresolved issues from Gmail follow-ups
DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
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+ Your workflow is ready to go!
Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Our Capabilities
See what DryMerge can do with Salesforce + Gmail.
Send Email
Sends a gmail
Archive Email
Archives a Gmail email
Reply to Email
Replies to a Gmail email
Read Email
Reads the contents of a Gmail email
Forward Email
Forwards a Gmail email
Add Label to Email
Adds a label to a Gmail email
Search Emails
Searches Gmail emails
Create Label
Creates a new label in Gmail
List Labels
Retrieves a list of all labels in a Gmail account
Remove Labels
Removes specified labels from a Gmail message
Get Current User Gmail
Fetches the Gmail address of the current user
Create Draft
Creates a draft email in Gmail
App details
Gmail
Gmail is a free email service provided by Google. Send emails, manage incoming messages, and trigger actions based on email events.
Salesforce
Salesforce is a leading customer relationship management (CRM) platform. Automate sales processes and manage customer data.
Related apps
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