How can I filter for specific types of permissions requests?

You can filter for specific types of permissions requests by defining keywords or categories in Productboard. DryMerge will then create follow-up tickets only for requests that match the criteria.

Can I use this with Zoho Desk instead of Zendesk?

Yes, you can use this with Zoho Desk instead of Zendesk. Simply describe the changes you need to make, and DryMerge will adjust the automation accordingly.

Which people use this automation? What do they use it for?

Customer support and IT teams use this automation to ensure permissions requests are tracked and addressed effectively, keeping operations smooth.

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Productboard + Zendesk

Create Zendesk Follow-Ups for Productboard Permissions Requests

Streamline the processing of permissions requests in Productboard by creating follow-up Zendesk tickets for each request. This ensures that all requests are tracked and addressed promptly.

Productboard Permissions Request

Triggers when a permissions request is created in Productboard.

Create Follow-Up Ticket

Creates a follow-up ticket in Zendesk to address the permissions request.

See more Productboard to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Create Zendesk Tickets for Prioritized Productboard Ideas

Productboard + Zendesk

Create Zendesk Alerts for High-Impact Productboard Updates

Productboard + Zendesk

Create Zendesk Tickets for New Productboard Features

Productboard + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create Zendesk follow-ups for Productboard permissions requests"

Create Zendesk follow-ups for Productboard permissions requests

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Productboard + Zendesk.

Create Organization

Creates a new Zendesk organization

Create Ticket

Creates a new Zendesk ticket

Add Comment to Ticket

Adds a comment to a Zendesk ticket

Update Organization

Updates an existing Zendesk organization

Update User

Updates an existing Zendesk user

Remove Tags from Ticket

Removes tags from a Zendesk ticket

Attach File to Ticket

Attaches a file to a Zendesk ticket

Update Ticket

Updates an existing Zendesk ticket

Create User

Creates a new Zendesk user

Search Zendesk

Searches for Zendesk objects based on a query

List Custom Fields

Lists all custom fields in a Zendesk instance

Add Attachments to Ticket

Adds one or more file attachments to an existing Zendesk ticket

App details

Productboard

Productboard is a product management system that helps teams understand what customers need, prioritize what to build, and rally everyone around the roadmap. Gather insights, prioritize features, and share product plans.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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