How can I filter for high-priority calendar events?

DryMerge allows you to filter calendar events based on criteria such as event title, specific keywords, or priority levels to determine which events should be escalated to Zendesk tickets.

Can I integrate this with a different calendar service?

Yes, you can integrate this with other calendar services like Google Calendar. Specify your preferred calendar service, and DryMerge will set up the automation accordingly.

What roles would benefit from this automation?

Project managers and team leads who need to ensure that high-priority events are tracked and actioned upon by their support teams will find this automation particularly useful.

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Microsoft Outlook + Zendesk

Create Zendesk tickets for important Outlook calendar events

Never miss a critical event by creating Zendesk tickets for high-priority calendar events in Outlook. This automation is great for ensuring that important meetings or deadlines are tracked and followed up on by the support team.

High-Priority Calendar Event

Watches for events marked as high-priority in your Outlook calendar.

Create Zendesk Ticket

Automatically generates a Zendesk ticket, so your team doesn’t miss important meetings or deadlines.

See more Microsoft Outlook to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Escalate Zendesk tickets to Outlook calendar events for urgent follow-up

Microsoft Outlook + Zendesk

Create Zendesk tickets for important flagged emails in Outlook

Microsoft Outlook + Zendesk

Create Zendesk tickets from flagged Outlook emails

Microsoft Outlook + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create Zendesk tickets for important Outlook calendar events"

Create Zendesk tickets for important Outlook calendar events

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Microsoft Outlook + Zendesk.

Send Email

Sends an Outlook email

Make Draft

Makes a draft in Outlook

Forward Email

Forwards an Outlook email

Create Calendar Event

Creates a new Outlook calendar event

Update Calendar Event

Updates an existing Outlook calendar event

Delete Calendar Event

Deletes an Outlook calendar event

Search Calendar Events

Searches for Outlook calendar events within a specified time range

List Labels

Lists all labels (categories) in Outlook

List Folders

Lists all folders in Outlook

Move Email to Folder

Moves an email to a specific folder in Outlook

Add Category to Email

Adds a category to an email in Outlook

Flag or Unflag Outlook Email

Flags or unflags an email in Outlook

App details

Microsoft Outlook

Outlook is a personal information manager from Microsoft, primarily an email client. Automate email communication and manage calendar events.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

Related apps

Gmail

Email Client

Google Calendar

Calendar Events

HubSpot

CRM Platform

Salesforce

Sales CRM

Get Started with DryMerge

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