Asana + Zendesk

Escalate High-Severity Zendesk Tickets to Asana Projects

Ensure critical issues are given the attention they deserve by escalating high-severity Zendesk tickets to specific Asana projects. This keeps your team focused on resolving urgent problems swiftly, improving overall project management and customer satisfaction.

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High Severity Ticket

Triggers when a ticket is marked as high severity.

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Create Asana Task

Creates a task in Asana under the specified project.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Escalate high-severity Zendesk tickets to Asana projects"

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Escalate high-severity Zendesk tickets to Asana projects

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Asana + Zendesk.

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Create Task

Creates a new task in Asana

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Update Task

Updates an existing task in Asana

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Create Subtask

Creates a new subtask under a parent task in Asana

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Add Story

Adds a comment (story) to an existing task in Asana

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Create Project

Creates a new project in Asana

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Create Section

Creates a new section within an Asana project

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Add Task to Section

Adds an existing task to a specific section within an Asana project

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Search Projects

Searches for projects in Asana based on a query

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Search Workspaces

Searches for workspaces in Asana based on a query

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Search Tasks

Searches for tasks in Asana based on a query

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New Asana Task

Triggers when a new Asana task is created

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Completed Asana Task

Triggers when an Asana task is marked as completed

App details

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Asana

Asana is a work management platform for organizing, tracking, and managing work across projects and teams. Create tasks, set deadlines, and automate workflows based on project updates.

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Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

Related apps

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