Asana + Zendesk
Reassign Overdue Zendesk Tickets to Asana Projects
Ensure overdue support issues are tracked in your project management system by reassigning them to Asana projects. This automation helps in efficiently managing overdue tasks and prioritizing them to reduce customer wait times.
Overdue Ticket
Triggers when a ticket in Zendesk becomes overdue.
Reassign to Asana
Creates a task in Asana for the overdue ticket.
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How to use DryMerge
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Reassign overdue Zendesk tickets to Asana projects"
Reassign overdue Zendesk tickets to Asana projects
DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
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Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Our Capabilities
See what DryMerge can do with Asana + Zendesk.
Create Task
Creates a new task in Asana
Update Task
Updates an existing task in Asana
Create Subtask
Creates a new subtask under a parent task in Asana
Add Story
Adds a comment (story) to an existing task in Asana
Create Project
Creates a new project in Asana
Create Section
Creates a new section within an Asana project
Add Task to Section
Adds an existing task to a specific section within an Asana project
Search Projects
Searches for projects in Asana based on a query
Search Workspaces
Searches for workspaces in Asana based on a query
Search Tasks
Searches for tasks in Asana based on a query
New Asana Task
Triggers when a new Asana task is created
Completed Asana Task
Triggers when an Asana task is marked as completed
App details
Asana
Asana is a work management platform for organizing, tracking, and managing work across projects and teams. Create tasks, set deadlines, and automate workflows based on project updates.
Zendesk
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.
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