How can I filter for only the most urgent tickets?

DryMerge allows you to filter tickets based on urgency levels. Specify what urgency criteria you are looking for, and DryMerge will take care of the rest.

Can I use this with Asana instead of Linear?

Yes, you can use this with Asana instead of Linear. Simply describe the needed changes, and DryMerge will adjust the automation for Asana.

Which people use this automation? What do they use it for?

This automation is mainly used by support teams to ensure that urgent customer issues are promptly escalated to and addressed by the development team.

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Linear + Zendesk

Escalate urgent Zendesk tickets to Linear issues

Ensure critical issues are promptly addressed by escalating urgent Zendesk tickets to Linear issues. This makes sure urgent problems get the quick attention they deserve from your development team.

Urgent Ticket Marked

Triggers when a Zendesk ticket is marked as urgent.

Create Linear Issue

Creates a corresponding issue in Linear for urgent tickets.

See more Linear to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Sync comments from Zendesk tickets to Linear issues

Linear + Zendesk

Archive closed Zendesk tickets in Linear

Linear + Zendesk

Convert resolved Zendesk tickets into Linear tasks

Linear + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Escalate urgent Zendesk tickets to Linear issues"

Escalate urgent Zendesk tickets to Linear issues

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Linear + Zendesk.

Create Issue

Creates a new issue in Linear

Delete Issue

Deletes a linear issue

Update Issue

Updates an existing linear issue

List Issues

Lists linear issues for a specified team

List Teams

Lists linear teams

Search Issues

Search for information on linear issues

List Labels

Lists linear labels

New Linear Issue

Triggers when a new Linear issue is created

Updated Linear Issue

Triggers when a Linear issue is updated

Create Organization

Creates a new Zendesk organization

Create Ticket

Creates a new Zendesk ticket

Add Comment to Ticket

Adds a comment to a Zendesk ticket

App details

Linear

Linear is a streamlined issue tracking tool for software teams. Create, update, and manage tasks, and sync issue data with other tools.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.