Jotform + Zendesk

Escalate Zendesk tickets based on urgent Jotform submissions

Ensure critical issues are promptly escalated by flagging urgent Jotform submissions and escalating the corresponding Zendesk tickets. This helps your support team prioritize and address high-impact problems efficiently.

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Urgent Submission

Triggers when a Jotform submission is marked as urgent.

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Escalate Ticket

Escalates the corresponding Zendesk ticket to high priority.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Escalate Zendesk tickets based on urgent Jotform submissions"

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Escalate Zendesk tickets based on urgent Jotform submissions

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Jotform + Zendesk.

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Assign Jotform Form

Assigns a Jotform form to a specified user

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Create Jotform Submission

Creates a new submission for a specified Jotform form

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Assign Prefilled Jotform Form

Assigns a prefilled Jotform form to a specified user

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New Jotform Submission

Triggers when a new form submission is received in Jotform

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New Jotform Signed Document

Triggers when a new document is signed in Jotform

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Create Organization

Creates a new Zendesk organization

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Create Ticket

Creates a new Zendesk ticket

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Add Comment to Ticket

Adds a comment to a Zendesk ticket

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Update Organization

Updates an existing Zendesk organization

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Update User

Updates an existing Zendesk user

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Remove Tags from Ticket

Removes tags from a Zendesk ticket

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Attach File to Ticket

Attaches a file to a Zendesk ticket

App details

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Jotform

Jotform is an online form builder for creating custom forms without writing code. Create online forms and surveys, collect submissions, and sync data with other tools.

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Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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