How can I filter CSAT scores given by high-priority customers?

DryMerge allows you to filter CSAT scores by customer priority. Specify the criteria for high-priority customers, and DryMerge will handle the filtering.

Can I integrate this with a dashboard tool for real-time monitoring?

Yes, once the data is exported to Google Drive, you can connect it to a dashboard tool like Tableau or Google Data Studio for real-time monitoring.

Which people use this automation? What do they use it for?

Support operation teams use this automation to monitor service quality and identify areas needing improvement.

Home Contact Pricing Apps Blog

Google Drive + Zendesk

Export Zendesk CSAT Ratings to Google Drive Spreadsheet

Monitor customer satisfaction scores by exporting Zendesk CSAT ratings to a Google Drive spreadsheet. Ideal for tracking support performance and spotting trends over time.

New CSAT Rating

Triggers when new CSAT ratings are received in Zendesk.

Add CSAT to Sheet

Adds Zendesk CSAT ratings to a Google Drive spreadsheet.

See more Google Drive to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Export Zendesk SLA Breaches to Google Drive Spreadsheet

Google Drive + Zendesk

Sync Zendesk Tags to Google Drive Spreadsheet

Google Drive + Zendesk

Export Closed Zendesk Tickets to Google Drive Spreadsheet

Google Drive + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Export Zendesk csat ratings to Google Drive spreadsheet"

Export Zendesk csat ratings to Google Drive spreadsheet

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Google Drive + Zendesk.

Create Drive Folder

Creates a new Google Drive folder

Delete Drive Folder

Deletes an existing Google Drive folder

Read Drive Folder

Reads details of a Google Drive folder

Search Drive

Searches Google Drive

Create Google Drive File

Creates a new file in Google Drive

Move Drive File

Moves a file to a different folder in Google Drive

List Google Drive Folders

Lists folders in Google Drive, optionally within a specific parent folder

New Google Drive Document

Triggers when a new Google Drive document is created

New Google Drive Folder

Triggers when a new Google Drive folder is created

New Google Drive File

Triggers when a new file is created in Google Drive

Create Organization

Creates a new Zendesk organization

Create Ticket

Creates a new Zendesk ticket

App details

Google Drive

Google Drive is a cloud storage service for storing, accessing, and sharing files. Upload, organize, and manage files, and trigger workflows based on file events.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.