Microsoft Excel + Zendesk

Export Zendesk Ticket Comments to Microsoft Excel

Automatically export comments from Zendesk tickets into Microsoft Excel. This use case is great for teams that need a centralized location for reviewing and analyzing ticket comments, helping to identify common issues and customer feedback.

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New Ticket Comment

Triggers when a new comment is added to a ticket in Zendesk.

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Log Ticket Comments

Exports ticket comments to Microsoft Excel for review.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Export Zendesk ticket comments to Microsoft Excel"

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Export Zendesk ticket comments to Microsoft Excel

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Microsoft Excel + Zendesk.

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Update Sheet

Updates an existing Excel sheet

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List Sheets

Lists all sheets in an Excel workbook

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Read Sheet

Reads the contents of an Excel sheet

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New Microsoft Excel Workbook

Triggers when a new Excel workbook is created

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Added or Updated Microsoft Excel Row

Triggers when a new row is added or an existing row is updated in a Microsoft Excel worksheet

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Create Organization

Creates a new Zendesk organization

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Create Ticket

Creates a new Zendesk ticket

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Add Comment to Ticket

Adds a comment to a Zendesk ticket

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Update Organization

Updates an existing Zendesk organization

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Update User

Updates an existing Zendesk user

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Remove Tags from Ticket

Removes tags from a Zendesk ticket

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Attach File to Ticket

Attaches a file to a Zendesk ticket

App details

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Microsoft Excel

Microsoft Excel is a spreadsheet program used for data analysis, visualization, and complex calculations. Read, write, and manipulate data for powerful data management and reporting.

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Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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