How can I filter for only urgent customer complaints?

DryMerge allows you to filter emails by their urgency. Simply specify what criteria define 'urgent' for you, such as specific keywords or subject lines, and DryMerge will handle the rest.

Can I use this with Word instead of Google Docs?

Yes, you can use this with Word instead of Google Docs. Just describe the changes you need to make, and DryMerge will adjust the automation accordingly.

Who uses this automation and what do they use it for?

This automation is commonly used by customer support teams to maintain a detailed log of customer complaints, making it easier to track, analyze, and respond to recurring issues.

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Google Docs + Microsoft Outlook

Log Customer Complaints from Outlook to Google Docs

Keep a comprehensive log of customer complaints by appending the details from complaint emails in Outlook to a Google Docs file. This automation centralizes complaints, making it easier to track recurring issues and follow up with solutions.

When this happens...

New Complaint Email

Triggers when a customer complaint email arrives in Outlook.

automatically do this!

Append to Google Doc

Adds complaint details to a specified Google Docs file.

Infinite possibilities

See more Google Docs to Microsoft Outlook integrations or use AI to customize your automation.

or pick a common variation below

Log Customer Feedback from Outlook to Google Docs

Google Docs + Microsoft Outlook

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Log Customer Inquiries from Outlook Emails to Google Docs

Google Docs + Microsoft Outlook

Details

Log Incident Reports from Outlook to Google Docs

Google Docs + Microsoft Outlook

Details

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How DryMerge works

DryMerge lets you automate work between apps with plain English. Here's how it works.

Log customer complaints from Outlook to Google Docs

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Log customer complaints from Outlook to Google Docs"

Sure! Connecting

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Supported triggers and actions

DryMerge creates workflows that connect your apps to automate repetitive tasks. Triggers are events that start automations, and actions are operations that DryMerge performs.

Create Doc

Creates a new Google Doc

Delete Doc

Deletes a Google Doc

Update Doc

Updates an existing Google Doc

Read Doc

Reads details of a Google Doc

Search Docs

Searches Google Docs

New Google Doc

Triggers when a new Google Doc is created

Send Email

Sends an Outlook email

Make Draft

Makes a draft in Outlook

Forward Email

Forwards an Outlook email

About Google Docs

Google Docs is a web-based word processing application for creating, editing, and collaborating on documents. Generate documents and populate templates.

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About Google Docs

Google Docs is a web-based word processing application for creating, editing, and collaborating on documents. Generate documents and populate templates.